Privacy Policy
1. Introduction
At Urban Scope Reads (“we,” “us,” or “our”), accessible via urbanscopereads.com, we are committed to safeguarding the privacy and personal data of our users. We recognize the sensitive nature of personal information and have implemented comprehensive procedures and policies to ensure data protection, transparency, and compliance with all relevant laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We are dedicated to upholding the principles of data minimization, purpose limitation, accuracy, and integrity in all aspects of data processing.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data collected, processed, or otherwise handled through your interaction with urbanscopereads.com, including when you browse the website, create an account, subscribe to communication, make a purchase, or contact customer support.
For the purposes of applicable privacy laws, Urban Scope Reads acts as the “data controller” of the personal data we collect through this site. You can contact us regarding privacy concerns at [email protected].
3. Categories of Data Processed
We may collect and process the following categories of personal data:
a. Usage Data
Includes information about how you use our website, such as IP address, browser type, referring URLs, pages visited, time spent on pages, session identifiers, and interaction patterns.
b. Account Data
Includes personal identification information such as your full name, billing/shipping address, email address, phone number, and account login credentials you provide during registration or sign-in.
c. Profile Data
Includes your reading preferences, genre interests, past purchases, favorite authors, behavior on the site, and any personalized settings or recommendations generated from your usage.
d. Communication Data
Includes the contents of your messages, emails, or correspondence with us, including inquiries, support requests, and complaints. We also store contact history for quality assurance and legal compliance.
e. Technical Data
Includes device-specific data (e.g., device type, operating system, screen size), network information, browser plugins, system configuration, language settings, and diagnostic data concerning performance.
f. Transaction Data
Includes payment details (processed through third-party providers), billing records, shipping confirmations, delivery tracking, order numbers, purchase history, and refund activity.
g. Preference Data
Includes your consent for receiving marketing communications, communication preferences, and data on your expressed interests in certain authors, genres, or events.
4. Legal Bases for Processing
We process your personal data based on specific legal grounds, as applicable under data protection laws:
– Consent: For example, where you opt-in to receive marketing communications or provide specific permissions for cookie storage or personalization.
– Performance of a Contract: When processing is necessary for fulfilling orders, delivering services, or managing your account.
– Legal Obligation: When we are required to retain or disclose data to comply with tax, consumer protection, or other regulatory obligations.
– Legitimate Interests: For internal analytics, platform optimization, fraud prevention, or improving user experience, provided they are not overridden by your fundamental privacy rights.
5. Your Rights
As a data subject under applicable law, you may exercise the following rights:
– Right of Access: Obtain confirmation of whether we process your data and access that data.
– Right to Rectification: Request correction of inaccurate personal data.
– Right to Erasure: Request deletion of your data where legal grounds allow (“right to be forgotten”).
– Right to Restriction: Request to limit processing of your data under specific conditions.
– Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format and transmit it to another controller.
– Right to Object: Object to processing based on legitimate interests or direct marketing.
– Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time without affecting prior lawful processing.
– Non-Discrimination: You have the right to exercise your CCPA rights without facing discriminatory treatment.
Requests may be submitted via email to [email protected]. Identity verification may be required for data access or modification requests.
6. Security Measures
We implement robust technical and organizational measures to ensure data confidentiality, integrity, and availability, including:
– Use of SSL encryption for data transmission;
– Controlled access to personal data through authentication layers;
– Regular backups and data recovery protocols;
– Staff privacy training and access limitations based on role-responsibility;
– Routine evaluations of security posture, including audits and penetration testing.
While no transmission over the Internet is entirely secure, we are committed to maintaining the highest security standards reasonably available.
7. International Transfers
Personal data collected through urbanscopereads.com may be transferred, processed, or stored in jurisdictions outside your country of residence, including the United States and other countries that may have different data protection standards. Such transfers are made in accordance with legal safeguards, including Standard Contractual Clauses approved by the European Commission, adequacy decisions, or other relevant transfer mechanisms as required under GDPR and other international acts.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, or as otherwise legally required. Retention periods include:
– Account Data: Retained until the account is closed or becomes inactive for a period exceeding 24 months.
– Transaction Data: Retained for up to 7 years for audit and tax compliance.
– Communication & Support Data: Retained for up to 3 years following resolution of the inquiry.
– Browsing and Analytics Data: Retained for up to 26 months for analytics and optimization purposes.
– Marketing Preference Data: Retained until you unsubscribe or withdraw consent.
Upon expiration of applicable retention periods, data is securely deleted or anonymized.
9. Cookie Policy
Our website uses cookies and related technologies to improve user experience and deliver personalized content. The cookies we use fall into the following categories:
– Essential Cookies: Required for operation of the site, including login sessions and shopping cart functionality.
– Functional Cookies: Enhance usability by remembering preferences and settings.
– Analytics Cookies: Help us understand user behavior and website performance through anonymized metrics.
– Performance Cookies: Monitor uptime, loading times, and user experience metrics to improve responsiveness.
Some third-party cookies may be set through services we integrate (e.g., analytics platforms or payment processors). Full cookie details and service provider identities are disclosed in our Cookie Consent Center accessible on the website.
10. Cookie Management and Compliance
Upon initial visit to urbanscopereads.com, users are presented with a cookie consent banner enabling granular control over cookie categories in accordance with GDPR and CCPA requirements. You may update your preferences at any time via the “Cookie Settings” link in the footer.
Most browsers also allow cookie management through settings that enable you to accept, decline, or delete stored cookies. Disabling certain cookies may impact site functionality.
Under CCPA, you may also exercise your “Do Not Sell My Personal Information” rights if applicable (noting that Urban Scope Reads does not engage in the sale of personal information as defined under CCPA).
11. Children’s Privacy
Our website is not directed at individuals under the age of 13, and we do not knowingly collect personal data from children. If we become aware that a child under 13 has provided us with personal information without verifiable parental consent, we will delete such information promptly.
Parents or guardians who believe their child may have submitted data are encouraged to contact us at [email protected].
12. Policy Updates and User Notification
We reserve the right to revise this Privacy Policy from time to time. Changes will be posted on this page and may be communicated via email or on-platform notifications when appropriate. Continued use of urbanscopereads.com following updates constitutes acceptance of the modified policy.
We encourage users to periodically review this page to stay informed of how we protect and use personal information.
13. Contact Us
For any questions regarding your personal data, this policy, or to exercise your data rights, please contact:
Urban Scope Reads
Email: [email protected]
We take privacy seriously and are fully committed to compliance with GDPR, CCPA, and applicable data protection laws. If you have a concern or complaint, we welcome the opportunity to address it promptly and effectively.